Owning a small business is a labour of love, and we love our small business owners! We asked the businesses of Moss End Garden Village to share a short story of why they decided to start their business, what they love about owning a business at Moss End, or just something entertaining about themselves…

This week we’re introducing Sunil, owner of Aqua Hot Tubs & Swim Spas.

Aqua Hot Tubs are Berkshire's longest established hot tub and swim spa dealer, displaying and selling the Master Spas, Villeroy & Boch and Therapy Spas ranges of Hot Tubs and H2X swim spas at our fantastic showroom at Moss End Village. They have been in business for 18 years and pride themselves on customer service and the support they provide to all their customers. They have a fully functioning swim spa on display for prospective customers to swim test!

Before starting Aqua Hot Tubs, Sunil owned a hotel booking company – think a travel agency but for hotels only. It was very successful and then the internet came along and the landscape changed. Sunil therefore decided to move into a completely different direction and Aqua Hot Tubs was formed – something truly unique at the time.

For Sunil the best part of the job is actually visiting a customer after installation to show them how to use it properly, including getting the chemicals right. “I love seeing how happy they are” commented Sunil.

The team at Aqua Hot Tubs often go above and beyond to help their customers, even giving support in the past on Christmas Day so a customer could enjoy a dip in their hot tub with friends.

One of the most memorable installations was for the Producer of the film A Kings Speech. He lived by the river and it was impossible to get the hot tub into the garden from the front of the house, so they had to sail it over on a barge!

Aqua Hot Tubs moved to Moss End Garden Village during the pandemic and they’ve not looked back since. Sunil commented “everyone here is so friendly and easy to get on with, often giving business advice and support. There is a great atmosphere and it’s a great location”.

With more than 44 independent retailers at Moss End Garden Village, this is just a small snapshot of some of the familiar faces you’ll see when you visit.   Come and visit to explore and discover a new shop you’ve never been to, and don’t forget to say hello to the owner! To find a list of all businesses that call Moss End Garden Village home, click here.