At Moss End Garden Village, we’re proud to be home to a flourishing community of independent businesses, each with their own story, passion and purpose. One business making an especially meaningful impact is Absolute Mobility, specialists in accessible bathrooms that support independence, dignity and comfort at home.

We caught up with the founders Darren and Rachel, to learn more about how it all began and what drives the business today.

A Business Built on Care and Compassion

Absolute Mobility was founded in 2009 after its founder recognised a real gap in the accessible bathroom market. Too many people were struggling to find trustworthy, reliable tradespeople when facing some of the most sensitive and important changes in their lives.

“I wanted to create a company people could depend on,” Darren explains. “One that genuinely cares about improving people’s independence and quality of life.”

From that vision, Absolute Mobility was born — a business focused not just on practical solutions, but on dignity, reassurance and peace of mind.

What does Darren love most about the work? “It’s the impact,” he says without hesitation.

Every bathroom designed and installed helps a customer stay in their home for longer — safely, confidently and happily.

Over the years, he’s seen moments of relief, joy and even tears, as customers and families feel the weight lift when a space becomes practical and supportive again.

“I’m also incredibly proud of our team,” he adds. “Their empathy, care and expertise shine through in everything they do.”

Helping people maintain independence remains at the heart of the business. “Even after decades in this industry, I’m still moved by the transformations we see. Supporting someone to stay in the home they love never loses its meaning.” It’s not just about bathrooms — it’s about restoring confidence, security and quality of life.

Proud to Be Part of the Moss End Community

Being based at Moss End Garden Village is an important part of the experience Absolute Mobility offers. “There’s a wonderful community feel here,” Darren explains. “We’re surrounded by other independent businesses who share our values of honesty, care and good service.”

For customers, the setting makes all the difference. Moss End offers:

• Plenty of disabled parking
• Ramped access throughout
• A calm and welcoming environment

This thoughtful accessibility ensures that every visit is safe, comfortable and relaxed — exactly what customers need when making important decisions about their home.

“Moss End has really become a destination. Being part of will help us build trusted relationships, and that trust is everything in our work.”

And Something You Might Not Expect… Away from the workshop and showroom, there’s a slightly louder passion — cars! “I’m a complete petrolhead,” Darren laughs. He owns a 1970s Dodge Charger with a beautiful story behind it. It originally belonged to his father, who later sold it when family priorities came first. Years later, after his father passed away, he began searching for the car — and remarkably, through sheer determination and a bit of internet detective work, he tracked it down and bought it back.

It’s now a cherished part of the family and memory — and a well-loved weekend hobby.

You’ll find Absolute Mobility here at Moss End Garden Village, ready to offer friendly guidance, expert advice and thoughtful solutions to help you or your loved ones live independently and comfortably at home.

Pop in and say hello — you’ll be in reassuring hands.

With more than 44 independent retailers at Moss End Garden Village, this is just a small snapshot of some of the familiar faces you’ll see when you visit.   Come and visit to explore and discover a new shop you’ve never been to, and don’t forget to say hello to the owner! To find a list of all businesses that call Moss End Garden Village home, click here.